With Windows 10 Team edition reaching end of support on October 14, 2025, organizations need to transition Surface Hub 2S devices to Microsoft Teams Rooms on Windows (MTR-W). There are a few migration paths available, including a software-based method using a Microsoft Store app and a hardware upgrade via compute cartridge replacement. This guide focuses…
When connecting a Microsoft Teams Rooms on Windows (MTR-W) device to an enterprise network, additional configurations may be required to enable authentication for both wired and wireless connections. This guide walks through how to configure MTR-W devices to authenticate with networks requiring 802.1X authentication. Understanding 802.1x Network Authentication 802.1x network authentication is a security protocol…
When configuring a Microsoft Teams Rooms on Windows (MTR-W) device to connect to your enterprise network, you may run into network authentication issues that can prevent the device from connecting or staying connected to your network. This article explains network authentication for MTR-W and why machine-based authentication should be used for both wired and wireless…
Having trouble with remote participants not clearly hearing speakers in your Microsoft Teams Rooms on Windows (MTR-W) conference room? Here are a couple microphone settings you can change on the MTR-W device that may resolve the issue. Open Windows Microphone Settings Open Control Panel: press Start and type “Control Panel”. Open Sound settings and click…